Privacy Policy

We are the product owner of Carbon Calculator (the “App”) and we provide the website at www.CarbonCalculator.site (the “Website”) and the email newsletters (the “Newsletters”).

The protection of your personal data is important to us and this Privacy and Cookie policy (“Policy”) describes how the Website collects, uses or otherwise processes your Personal Data (“Data”). This Policy also sets out how we protect your Personal Data. By using our services, you warrant that you have read, understood and consent to us processing your personal information in accordance with the Policy.

We want you to obtain personalised experiences anytime, anywhere, on any device. This requires us to collect personal information from you. We take your privacy seriously. We want you to be aware at all times where and how your personal information is being used. We are committed to providing a secure environment for you to store your personal information and share it with others only when you want to.

This policy will cover the Who, the What, the Why, the When, the Where and the How.

WHO?

Who do we collect data from?

We collect Data from users of the App and Website and subscribers of the Newsletters. If you do not provide or are unable to provide such Personal Data, we may not be able to provide the products and/or services requested by you.

Who do we share it with?

We work with analytics and marketing services providers and we may receive information about you from them. We may also disclose your data to the service providers that help to power our Website, App, Newsletters and business. Below is a non-exhaustive list of third parties we work with. We may work with third parties not listed below.

We will only share your non-anonymised information with other organisations where we have your permission to do so in accordance with this Policy or where we believe it is necessary for a legitimate reason connected with the App and our services. We may also disclose them:

• to comply with any legal or regulatory obligation or request;
• to carry out investigations on potential breaches and/or;
• to protect the rights, property or safety of our Website, App, Newsletters for our users;
• to the new owner if the ownership of our business changes.

WHAT?

What do we collect?

When you use the Website, the App, Newsletters and interact with our services, we may use service providers to collect information about your visit and interactions. Examples of the Data which may be collected include the following:

• Your IP address;
• Type of operating systems, browsers, devices;
• Your geographical location, time zone;
• Your name and email address if you subscribe to our newsletter or create an account with us;
• Your browser cookies, user preferences, navigation behaviour and session's information.

WHY?

Why do we collect the Data?

To effectively understand and meet your needs, we use the information you provide to us to:

• provide the services arising out of the Terms of Use and to help us develop, improve, manage and administer the services the App, Website and Newsletters provide to you;
• help us verify your identify for the purposes of processing and administering any services that you sign up for;
• to send you notifications and marketing messages in relation to the services we provide;
• notify you about changes to the Website, App and Newsletters;
• to prevent, detect and investigate security incidents or breaches, and analysing and managing other risks;
• to respond to your queries, feedback and complaints;
• to ensure that content from us is presented to you in the most effective and relevant manner to achieve a friendly user experience.

WHEN?

When do we collect Data?

Here are some of the situations that we may collect Data:

• when you voluntarily interact with us;
• when you voluntarily use our Website, App, Newsletter and our services.

When do we use the Data collected?

We collect the Data to provide the services arising out of Terms of Use among other reasons. Please see under “Why” section for more information on why we collect the Data. We will use the Data when:

• we are reaching out to you for the services that you have subscribed to;
• we are evaluating the performance of the Website, the App, the Newsletter and the business;
• we are designing the most effective and relevant user experience for our users;
• we are investigating a feedback, an escalation, a potential breach and other potential risks;
• we are reviewing the health of the membership base and attending to subscription preferences.

When do we dispose Data?

We will cease to retain your Data when the purposes for which we collected your Data have ceased and/or when we are no longer required to continue retaining your Data for any legal or business purposes.

WHERE?

Where does this Policy take effect?

We do not have an establishment in the EU and are based in Singapore.

However, if you are based outside of Singapore and believe that the Data Protection Regulation applies to the Data you have provided us, you may contact us if you wish to exercise further rights under the relevant Data Protection Act.

We may ask to verify your identity and claim before proceeding with your request.

Where do we store your information?

The information that we collect from you may be processed outside Singapore. All information you provide to us is stored on servers owned and operated by DigitalOcean, LLC. More information on this provider is available at https://www.digitalocean.com.

HOW?

How do we use cookies?

We use the word “cookies” to include data, text, pixels, clear GIFs, log files, web beacons or other tracing or tracking files or similar technology that are placed on your device. We generally use cookies to enable you to navigate between pages efficiently, storing your preferences and improving your experience on our Website, App and Newsletters. We also use cookies to distinguish you from other users of the Website. These are some of the functions how we use cookies:

• Strictly necessary cookies: these are necessary for you to use our Website, App and Newsletters' essential features.
• Functionality cookies: these are used to enhance your experience by storing your preferences, such as your name, industry, time zone.

You will encounter third parties that make use of cookies and similar technologies when browsing or using other sites with your device. We are not responsible for third parties or what they may place on your device or in your browser.

How to contact us?

We welcome any questions, comments and requests you may have regarding this Policy. You can contact us by emailing us at data-protection@carboncalculator.site.

Any changes we may make to this Policy will be updated on this page.